Frequently asked questions and answers about car rental in Pașcani

Question 1

How can I quickly rent a car in Pașcani?

Accepted Answer

Book online by selecting the location, dates, and car type. You’ll receive confirmation by email within minutes, with no unnecessary paperwork for your car hire in Pașcani.

Question 2

Can I pick up or return the car at any time in Pașcani?

Accepted Answer

Yes, you can pick up and return the car 24/7 in Pașcani. Once your reservation is confirmed, we guarantee the delivery of your vehicle at the requested time and place.

Question 3

What payment methods do you accept in Pașcani?

Accepted Answer

You can pay online with any bank card. For pickup in Pașcani, we accept both card and cash payments. All online transactions are secure and confirmed instantly.

Question 4

How do I pick up the car in Pașcani?

Accepted Answer

One of our agents will contact you to arrange the meeting point in Pașcani. For any assistance, you can always reach us at +40 741 644 169.

Question 5

Where can I drop off the car in Pașcani?

Accepted Answer

The car should be dropped off at the same location in Pașcani where it was picked up, unless a different location was specified at the time of booking. For help, call us at +40 741 644 169.

Question 6

What types of cars can I rent in Pașcani?

Accepted Answer

In Pașcani, we offer a wide variety of rental cars, from economy models to SUVs, 7-seater family cars, or minibuses. All our vehicles are technically inspected and professionally cleaned for every customer.

Question 7

Are there any security deposits or hidden fees?

Accepted Answer

For most cars, we DO NOT require a security deposit and there are NO hidden fees. Check all the details for each model before completing your booking. If a deposit is required for a specific car, this will be clearly displayed on the vehicle selection page.

Question 8

What documents are required to rent a car?

Accepted Answer

You need an identity card or passport and a valid driving license. Additional restrictions may apply for drivers under 25 years old. For drivers with a license issued outside the EU who are required to hold an International Driving Permit, you must present it when picking up the car.

Question 9

Can I choose an automatic or electric car?

Accepted Answer

Of course! Our fleet includes automatic, electric, hybrid, and many other models. When booking, the vehicle type is specified for each car.

Question 10

What happens if I’m late returning the car?

Accepted Answer

You have a 2-hour grace period. After that, an extra hourly fee applies according to the rental agreement.

Question 11

Is insurance included in the price?

Accepted Answer

Yes, all cars come with full mandatory (RCA) and CASCO insurance. You can choose premium coverage for extra protection, but it’s up to you. Our agents will NOT try to upsell or pressure you into buying extra insurance at pickup.

Question 12

How can I cancel or modify my reservation?

Accepted Answer

You can cancel or modify your booking free of charge up to 48 hours prior to pick-up, either from your account or by contacting our support team. The confirmation email contains a link to manage your reservation, which you can use to cancel or change your booking.

Question 13

What happens if I get a fine?

Accepted Answer

The driver is responsible for any fines received during the rental period. If the police request information about who was driving, we will provide them with the details of the person who rented the car.

Question 14

Is there a mileage limit?

Accepted Answer

The standard limit is 400 km/day. For a 10-day rental, you have 4,000 km included to use as you wish during the rental. For the vast majority of our customers, this limit is never exceeded.

Question 15

Can I rent as a company and receive an invoice?

Accepted Answer

Yes, you can rent as a private person or as a company, and you will receive your invoice instantly by email, immediately after online payment. Be sure to enter your company details when booking.

Question 16

What types of cars are available?

Accepted Answer

You can choose from city cars, economy cars, compact class, SUVs, vans, premium models with modern features, both automatic and manual.

Question 17

Can I return the car in another city?

Accepted Answer

Yes, we offer a One Way option (return in a different location). Any extra cost is clearly displayed during booking, if applicable.

Question 18

Can I add an additional driver?

Accepted Answer

Absolutely! You can add additional drivers for free. Just send us their details before pickup.

Question 19

Can I travel abroad with the rental car?

Accepted Answer

Only with prior approval and for certain car models/countries. Check the terms or contact our team for up-to-date details.

Question 20

Are the cars sanitized and inspected?

Accepted Answer

Absolutely. Every car is professionally cleaned and technically inspected before each rental.

Question 21

How is the final price calculated?

Accepted Answer

The price shown on the website is the final price and includes all taxes and discounts for the selected period. Premium cars may require a separate deposit. Extra charges (if any) apply for pickup/return in special locations, such as airports or areas with restricted access.

Question 22

What should I do if I have an accident with the rental car?

Accepted Answer

First, make sure all passengers are safe and call 112 if necessary. Contact us immediately at the number provided in your contract for assistance. Do not admit fault or sign any documents without consulting us. The included CASCO insurance covers most situations, and our team will guide you every step of the way.

Question 23

Can I return the car with an empty tank?

Accepted Answer

The car must be returned with the same fuel level as when picked up. If the tank is emptier, our agent will request payment for the missing fuel according to the contract. For convenience, you can refuel at a station near the return location.

Question 24

What payment methods do you accept?

Accepted Answer

You can pay online with any bank card, and at pickup we also accept card or cash, depending on the location. All payments are secure and confirmed instantly.

Question 25

Can I rent if I’ve had my driving license for less than a year?

Accepted Answer

Generally, you need to have had your license for at least 1 year. For some premium models, additional experience may be required. If you have a new license, contact us to check your eligibility.

Question 26

Can I pay or provide a guarantee without a credit card?

Accepted Answer

For all our rental cars, you do NOT need a credit card-we also accept debit cards or cash.

Question 27

What if the car breaks down during my trip?

Accepted Answer

We offer 24/7 roadside assistance, included in the price. Call the emergency number in your contract and our team will help you quickly with towing or a replacement car according to the contract terms. It's standard for us to replace the car, so you won’t be left stranded. Our history shows that breakdowns are very rare because all cars are technically inspected. This service is included in the price, with no hidden costs.

Question 28

If I’m late for pickup, will my reservation be canceled?

Accepted Answer

No, your reservation remains valid. Just please notify us by phone if you are more than 1 hour late.

Question 29

Can I extend my rental period after I’ve picked up the car?

Accepted Answer

Yes, you can request an extension, subject to availability. Contact us as soon as possible and the rate will be recalculated automatically for the extra period.

Question 30

Can I choose the exact car model I want?

Accepted Answer

We do our best to provide the selected model. If, in rare cases, it is not available, you will receive a car from the same class or higher, at no extra cost.